Бегло прочитав лицензионное соглашение к MS Windows Vista (курица) OEM, наткнулся на следующее
"Используя это программное обеспечение, вы тем самым подтверждаете свое согласие соблюдать эти условия. Если вы не согласны, не используйте это программное обеспечение. В этом случае выясните у изготовителя или установщика порядок возврата продукта, получения возмещения его стоимости или зачисления эквивалентной суммы на ваш счет."
Есть ли у кого прецеденты по возвраты денег у поставщика/производителя ноутбука. Буду благодарен за любую информацию.
Пока нашел удачные случаи возврата только за бугром =(
Франция: покупателю Acer вернут деньги за Windows
Acer вернул деньги за предустановленную Windows
Getting a Windows Refund in California Small Claims Court
Answer: Then why did the software come with a license that said I was. Isn't the license a binding contract?
Excuse: Contact Microsoft about the refund.
Answer: The license said contact the manufacturer. That's you. Why should I contact Microsoft when they said to contact you?
Excuse: The software comes bundled with the hardware and can't be separated.
Answer: Then why did you give me a license that said they could?
Excuse: We'll give you a refund, but not for the retail price.
Answer: I paid retail for the computer and the software.
Excuse: The software is only worth $10.
Answer: Okay. Send me the check.
You won't sell me Windows XP for $10? I'll have to pay $199 for it? Then that means the check you sent me is too low. Please send me a check for the full amount.
Follow up #2: I got your check for $10. But your $10 price is far lower that the retail price of Windows XP ($199). Because of the vast difference in the amounts, I'm going to have to ask you for a copy of your purchase contract with Microsoft so I can verify the price.
You can't verify the price. Well, I can only find one documented price and that's $199. You'll have to pay that amount or document your price.
One company tried this excuse with me. When I asked for documentation, the customer service representative said, "I don't have access to price information".
"Then how did you come up with the $10 price figure?"
"I just know it's the right amount."
"So what you are really doing is guessing. Well, my guess is the software is worth $1,000,000. Tell you what, let's split the difference. Send me a check for $500,005."
Excuse: We'll give you a refund but that applies to only Microsoft Windows, not the other bundled software.
Answer: No problem. Please provide me with a copy of all the other software on another disk so I can install it under Linux using the Wine program.
Примеры лицензионных соглашений
Windows Vista OEM-версия
Windows Vista Business OEM-версия
Комментариев нет:
Отправить комментарий
Любым комментариям я рад ...